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TouchPoints Learning, Inc.

Learning, Change and Innovation

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Work with Us.

Time is precious, and we sure don’t want to waste any of yours. Our job is to help YOU achieve YOUR goals. We know you have all the ‘pieces’ you need to get there, and we’ll help you pull them together and map the way forward. We believe a great solution is effective and efficient and that having fun and sparking joy should be part of the process. We know you do too.

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change consulting and skills training
change consulting and skills training

How We Work

Whether you’re navigating change, responding to the learning needs of your team, or working to build innovation skills in your organization here’s how we’ll work with you.


  1. Tell us your story
    We’ll listen to what you need to achieve and work with you to decide if our team is a good fit.
  2. Clarify
    We will assess the situation at hand and help you figure out your next best steps—while working to define the right problem to solve.
  3. Develop
    Using creative problem solving and a collaborative working model, we will design and develop a results-oriented solution to achieve your goals.
  4. Deliver
    We will work with you to implement the solution, guiding the process and providing the support you and your team need.

Our Services

How can we help you?

change consulting

Change Consulting

Minimize the distractions and impact of change in your organization.

Help your team feel prepared, equipped and supported as they tackle your business challenges.

problem solving

Problem Solving

Fix your company’s immediate problem, even if you don’t know what is causing it.

Together, we will uncover the base Issues, fix them, and give you the framework to implement change In any situation.

skills training

Skills Training

Equip your team with the problem solving and innovation skills they need to thrive through change and tackle complex problems.

learning design

Learning Design

Good content is only part of the equation. It must be designed so that learners receive the skills and knowledge they need in order to perform tasks to your satisfaction. We’ll ensure your training programs are created to meet your objectives.

eLearning Solutions

eLearning Solutions

High travel and facilitation costs?

Trim your budget by turning content into eLearning with interactive, well-designed modules that include video, scenarios, gamification and assessments.

Microlearning

Microlearning

Conquer lack of time and short attention spans with just enough, “just-in-time” training.

Provide quick, condensed, laser-focused information and improve retention, too.

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Client ❤️

“… guided our leadership team, provided training …”

We had to develop an innovative, global strategy and knew our organization would be stronger by leveraging everyone’s knowledge. We needed to get teams out of silo mentality—and we needed a process, tools, and a way to get multiple teams collaborating. Janice Francisco guided our leadership team, provided training and helped us achieve more than we ever thought possible.

Karen Brownrigg, Director Information Security, Canada

“… team members became well known, respected and highly sought after…”

Janice Francisco masterfully delivered the ThinkUP Innovation Framework and the FourSight thinking process which provided the team with the tools and capabilities needed to rise to the innovation program challenge. Building on this foundation, the innovation team members became well known, respected and highly sought after to help drive the innovation work aimed at solving real business challenges.

Robert Pope, Chief Information Officer, Canada

“…gave our emerging leaders the confidence and competence they needed…”

Innovation is one of our strategic focus areas, so we want our leaders to be innovative thinkers with the agility and resilience to lead through various circumstances. Janice Francisco and ThinkUP™ gave our emerging leaders the confidence and competence they needed to work through tough challenges, improved collaboration and enabled them to lead and model innovative behaviours.

Kim Ellis, Director Leadership & Employee Engagement

“… our IT Directors learned to collaborate across functions…”

Significant changes to how we were structured and delivered IT services resulted in our needing help to satisfy client needs with solid business solutions. Janice Francisco helped us redesign an existing leadership development program to include their ThinkUP Framework™. Given a transparent and trusted process, our IT Directors learned to collaborate across functions, let go of the belief they had to have all the answers, and stepped into the role of thinking facilitators.

Laura Matthews, Change & Communications Specialist

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Connect with us

146 Thirtieth Street,
Ste. 100,
Toronto, ON M8W 3C4

416-662-5292

hello@touchpointslearning.ca

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