Team Performance Services
A FourSight®-powered way for your team to think more clearly, work more
openly, and move through change together.
Today’s teams are carrying a lot.
They’re navigating complex, fast-moving challenges while collaborating across
locations, functions, and time zones. Targets still matter — but so do energy, trust, and the feeling
that the work is worth doing.
For Teams That Want to Perform Without Losing Themselves.
Beneath every metric and milestone, there’s something deeply human at stake: people want to do meaningful work, together, in a way that feels sustainable, creative, and true to who they are.
Our Team Performance Services are designed for that reality.
We help leaders and talent development professionals build teams that lead with heart, think clearly, and work in alignment — so they can move through change with more rhythm, trust, and ease, without burning out or getting stuck.
How We Achieve Success
We do this by weaving together three connected practices that give teams a clearer way to think, decide, and work together.
FourSight® Tools and Training
Give people a shared language and structure for their best thinking, individually and as a group.
Coaching and Facilitation
Turn insight into lived experience in the room — with a skilled partner shaping the conversation.
A Team Charter Process
Clarify how you show up for each other and how the work actually gets done.
When teams are invited to bring their full intelligence — head, heart, and gut — to the work, performance doesn’t have to come at the cost of people.
Why a New Approach to Team Performance Makes Sense
The world your teams are working in has changed:
Challenges are fast-moving, multi-dimensional, and unpredictable.
Collaboration is hybrid, cross-functional, global — and essential to getting anything done.
Most traditional talent development still treats people as individuals in isolation, not as a team that thinks and solves problems together.
It rarely asks: how does this team, as a living system, actually think, feel, and solve problems together under constant change?
Our approach speaks directly to that question. We help you build adaptive, team-
based performance capabilities so your people can meet today’s challenges
more effectively — together, and in a way that feels grounded, human, and real.
Our Approach: FourSight® as a Team Performance Accelerator™
A research-based system for collaborative problem solving, innovation, and change.
Hi, I’m Janice Francisco — a Certified Presenter, Master Trainer, and Consultant of FourSight®, a research-based system for collaborative problem solving, innovation, and change. I bring the FourSight® methodology to life for your organization through short, focused workshops, coaching and facilitation support for leaders and teams, and a Team Charter workshop that keeps teams aligned as they grow and change.
What FourSight® Brings
- Grounded in decades of scientific research on creative and critical thinking
- Builds a shared language for problem solving, collaboration, and innovation
- Equips teams with proven processes, tools, and skills to move from challenge to implementation
- Combines assessments, training, and platform tools
- Reveals how people think and collaborate when they solve problems — and where they gain and lose energy
In short: FourSight® accelerates team performance by illuminating how people think together and giving them a reliable way to turn challenges into progress.
What I Bring
- Short, focused training workshops for shared language and tools
- Coaching and facilitation support for leaders and teams
- A Team Charter workshop that keeps teams aligned as they grow and change
The result: teams that are more resilient, adaptable, and effective — and performance anchored in integrity, not heroics.
For a particularly high-stakes issue, our Breakthrough Sprint™ is a focused way to hold that with you. For a broader, end-to-end engagement around major change or innovation, the ThinkUp Framework™ may be a better fit.
Team Performance Services at a Glance
Use these services individually or as an integrated pathway, depending on where your team is right now.
FourSight® Training Workshops
Build a shared language and toolkit for problem solving, collaboration, and innovation.
See the workshopsCoaching & Facilitation Support
Help leaders design and run important meetings, projects, and change initiatives with confidence and clarity.
See the optionsTeam Charter Workshop
Clarify purpose, roles, responsibilities, expectations, and ways of working — especially through times of change.
See what’s includedService 1 — FourSight® Training
A Simple, Effective Learning Path for Teams
Short, practical sessions that build on one another. Start small and deepen capability
over time. Begin with FourSight Mindset Reveal and expand team performance with
each workshop that follows.
FourSight Mindset Reveal — Discover Your Thinking Profile
Workshop 1 of 3 in the FourSight Training Path
What We Do
- Use the FourSight Thinking Profile — a valid, reliable assessment available in 10+ languages
- Introduce the universal stages of problem solving: Clarify, Ideate, Develop, Implement
- Reveal individual and group thinking preferences
- Use hands-on activities so insights stick and learning stays engaging
After This Training, Your Team
- Shares a common language for problem solving, collaboration, and innovation
- Understands where they gain and lose energy in problem solving
- Can use those insights to work together more effectively
FourSight Team Insights & Tools — Think Better Together
Workshop 2 of 3 in the FourSight Training Path
What We Do
- Surface the thinking preferences of individual team members and the team as a whole
- Examine how those preferences show up in real problem-solving behaviour
- Introduce practical tools for each stage: Clarify, Ideate, Develop, Implement
- Provide access to team insights and tools on the FourSight platform
After This Workshop, Your Team
- Recognizes thinking preferences in action
- Understands how those preferences impact results
- Has proven tools to move challenges forward together
FourSight Challenge Sprint — Bring a Challenge, Get a Breakthrough
Workshop 3 of 3 in the FourSight Training Path
What We Do
- Use the FourSight Challenge Navigator™ on a live issue of your choosing
- Clarify the challenge, generate ideas, develop solutions, and plan implementation
- Learn by experiencing a structured, collaborative process that harnesses everyone’s strengths
After This Training, Your Team
- Leaves with implementable ideas and solutions
- Has a clear plan to move forward
- Knows how to reuse the process on future challenges
A Powerful Path
Want to Invite Your Team Into a Deeper Rhythm and Balance With Their Work?
Start with Mindset Reveal
Follow with Team Insights & Tools
Step into a Challenge Sprint
A Simple, Effective Learning Path for Teams
Short, practical sessions that build on one another. Start small and deepen capability over time. Begin with FourSight Mindset Reveal and expand team performance with each workshop that follows.
FourSight® Mindset Reveal — Discover Your Thinking Profile
Workshop 1 of 3 in the FourSight Training Path
What We Do
- Use the FourSight Thinking Profile — a valid, reliable assessment available in 10+ languages
- Introduce the universal stages of problem solving: Clarify, Ideate, Develop, Implement
- Reveal individual and group thinking preferences
- Use hands-on activities so insights stick and learning stays engaging
After This Training, Your Team
- Shares a common language for problem solving, collaboration, and innovation
- Understands where they gain and lose energy in problem solving
- Can use those insights to work together more effectively
FourSight® Team Insights & Tools — Think Better Together
Workshop 2 of 3 in the FourSight Training Path
What We Do
- Surface the thinking preferences of individual team members and the team as a whole
- Examine how those preferences show up in real problem-solving behaviour
- Introduce practical tools for each stage: Clarify, Ideate, Develop, Implement
- Provide access to team insights and tools on the FourSight platform
After This Workshop, Your Team
- Recognizes thinking preferences in action
- Understands how those preferences impact results
- Has proven tools to move challenges forward together
FourSight® Challenge Sprint — Bring a Challenge, Get a Breakthrough
Workshop 3 of 3 in the FourSight Training Path
What We Do
- Use the FourSight Challenge Navigator™ on a live issue of your choosing
- Clarify the challenge, generate ideas, develop solutions, and plan implementation
- Learn by experiencing a structured, collaborative process that harnesses everyone’s strengths
After This Training, Your Team
- Leaves with implementable ideas and solutions
- Has a clear plan to move forward
- Knows how to reuse the process on future challenges
A Powerful Path
Want to Invite Your Team Into a Deeper Rhythm and Balance With Their Work?
Service 2 — Coaching & Facilitation for Leaders and Executives
For Leaders Turning Momentum Into Mastery
Workshops help you build momentum. Coaching and facilitation help you turn that momentum into mastery and better results in real situations. We offer two core options, depending on how you like to work and what your capacity looks like.
Coaching & Feedback
For leaders who want to design and facilitate their own sessions, and value a skilled partner by their side.
My Role Is To Help You
- Design important meetings and workshops using FourSight® tools
- Shape the flow, timing, and facilitation approach
- Anticipate challenges before you’re in the room
You
- Facilitate the session yourself
- Build your own design and facilitation capability and confidence
- Know your design supports the outcomes you care about most
Session Design
For leaders with limited time who want a professionally designed session they can run themselves.
My Role Is To
- Clarify the situation at hand and desired outcomes
- Design your session using the FourSight® process and tools
- Walk you through the design so you’re workshop-ready
You
- Receive a clear, ready-to-run session plan, including activities and materials
- Facilitate the session yourself with the benefit of a professional design
- Build your own facilitation capability and confidence
- Get coaching and feedback on what you learned as a facilitator and what you might adjust next time
Design + Facilitation
For high-stakes challenges where the quality of the conversation really matters — and you want to fully participate alongside your team.
My Role Is To
- Clarify the situation at hand and desired outcomes
- Design your session using the FourSight® process and tools
- Walk you through the design so you’re clear on how the session will unfold
You
- Organize the people and meeting logistics
- Benefit from expert facilitation
- Stay fully engaged in the content and conversation alongside your team
For especially high-stakes issues with emotional weight, our Breakthrough Sprint™ may be the better fit. For broader change or innovation efforts, the ThinkUp Framework™ provides a more comprehensive engagement.
Service 3 — Team Charter
A Team Charter for Rhythm, Balance, and Alignment
Every time team membership, mandate, or structure changes, a team has to re-form. Without support, that can mean confusion, friction, and lost momentum. Our Team Charter Workshop helps teams find their rhythm, balance, and alignment again — with clarity, shared understanding, and agreements they can stand behind.
What the Workshop Covers
- Why the team exists and how it contributes to the organization
- What performance and success look like in practice
- Roles, responsibilities, and expectations
- How we'll work together — the behaviours and norms that support performance and success.
When It’s Most Useful
- New teams forming
- Existing teams with fuzzy expectations or misalignment
- Teams onboarding new members
- Teams facing changes in work, mandate, or direction
Why This Approach Works
Each service plays a specific role — and together they build lasting capability, not just a burst of enthusiasm.
FourSight® Training Workshops
Teams stop talking at cross-purposes and start using a clear, research-based approach to get things done together.
Coaching & Facilitation
Time-pressed leaders get a guide on the side — and practical options for improving the quality of conversations, decisions, and outcomes.
Team Charter Workshop
Anchors everything in clear agreements about how the team works together — so the tools have a strong foundation to stand on.
Together, this creates a coherent team performance system with
- Insight into how people think and collaborate
- Tools and support to use that insight on real work
- Alignment and structure so the team can keep pulling in the same direction over time
Through FourSight®-powered training, coaching, and team charters, teams strengthen creative and critical thinking, collaborative problem solving, decision-making, and communication skills they can apply in real work. That’s why this approach leads to better collaboration, faster problem solving, and stronger, more resilient teams.
What Clients Say
A skilled facilitator with a wealth of expertise and knowledge that inspired us to take our minds places we never thought were possible. The session was valuable and insightful, and our team walked away with practical tools and concepts we could apply immediately.
Sandra Corelli
Vice President, Canada
A skilled facilitator with a wealth of expertise and knowledge that inspired us to take our minds places we never thought were possible. The session was valuable and insightful, and our team walked away with practical tools and concepts we could apply immediately.
Better Teams. Better Results.
- Collaborate with more clarity and confidence
- Solve real challenges faster and more creatively
- Stay aligned, resilient, and effective through constant change
Better teams mean better results.
Prefer email? Contact Janice at janice@touchpointslearning.ca