Problem Solving Solutions

A Guide to Our Solutions

The table below outlines the three tiers of service for our Problem Solving facilitation offer(s) and the features included with each.

(For more comprehensive descriptions of each offer, click here.)

Need help deciding? Ready to get started?

Schedule a discovery call via the button below, or call us now at +1 416 662 5292 (ext. 2).

complex problem solving solutions guide

Here's How To Work With Us

Burning Issue Resolution Offer

Quick Start

Comprehensive

Premium

How many days does the team need to be available?

1 day

4 days

8 days

How long will the whole process take?


Within 14-30 days

Within 30 days

Within 30-90 days

Who is Involved?


Intact team

Intact team + Cross-functional group

Intact team + Cross-functional group + wider stakeholder group as required


2-day engagement

4-day engagement

7-day engagement

Scope

Up to one day of problem solving support of you and your team of up to eight persons

Up to two days of problem solving support for you and your team of up to eight persons—with the engagement of a wider stakeholder group as required

Up to four days of problem solving support for you and your team—with the engagement of a wider stakeholder group as required, including a detailed action plan, and change management coaching to support implementation

Up to 2-hour Strategy Call

X

X

X

We assess the situation at hand, understand your desired outcome and establish the priorities for engagement

X

X

X

We build an initial plan of the creative problem solving process steps (Clarify, Ideate, Develop, Implement) and thinking tools that will best propel you towards your desired outcome in the time that we have

X

X

X

Problem Solving

1 - 3 virtual workshops delivered in up to five hours total

X

4 - 6 virtual workshops delivered in 1.5 - 2.5 hour intervals, up to two days total

X

X

We explore your challenge and guide your thinking using the creative problem solving process and the FourSight Challenge Navigator

X

X

X

You leave with a strategy for moving forward and a clear sightline on your next steps

X

X

X

We take care of schedule coordination, establish virtual meeting links (MS Teams or ZOOM) and invite stakeholders

X

X

X

We document your thinking and progress in the FourSight Challenge Navigator

X

X

X

We provide the online collaboration / digital facilitation tools to support your work

X

X

X

We wrap up the session capturing lessons learned and identifying next steps

X

X

X

We engage a wider stakeholder audience in data gathering, brainstorming sessions or solution evaluation sessions

X

X

We custom design workshop materials, as needed, to achieve your goals

X

X

Results & Reporting

We take you as far and as fast as you can go in the time we have

X

We take you through the entire creative solving process (Clarify, Ideate, Development, Implement) ensuring you've got a well-thought-through solution to your challenge and a basic action plan to guide implementation

X

X

We share the completed Challenge Navigator so you have a record of your progress, including links or downloads for any of the collaborative tools we used to capture your thinking

X

X

X

Detailed Action Plan

X

Consolidated Reporting with Executive Highlights and Executive Briefing to help you manage up and get executive buy-in

X

Engagement Wrap Up

1-hour meeting

X

X

2 x 1-hour meetings

X

We meet with you to debrief the engagement, capture lessons learned, review your next steps and answer any questions you have so that you continue to gain momentum

X

X

X

We conduct a follow-up check-in meeting to answer any questions that may come up

X

Change Management and Implementation Support

We work with you providing coaching, change management, and implementation support (for up to two days) to implement your action plan

X

Price

$5000 USD

$9,500 USD

$16,500 USD